Privacy Policy
SONGHONG NORTHGATE PTE. LTD. (UEN 202435762Z) · Last updated 1 October 2026
This policy explains how SONGHONG NORTHGATE PTE. LTD. ("we", "us") collects and uses personal data when you communicate with us, including through WhatsApp, in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
What we collect
When you message us, we receive your name and phone number as provided by the messaging platform, the content of the messages you send us, and any files or images you share.
How we use it
We use this information only to respond to your enquiries, provide our services to you and keep records of our communications. We do not sell your personal data, and we do not use it for marketing without your consent.
Service providers
Messages sent to us through WhatsApp are delivered via the WhatsApp Business Platform operated by Meta and its authorised solution providers. Our records are stored with cloud providers that protect the data with reasonable security arrangements.
Retention
We keep communication records only as long as needed for the purposes above or as required by law.
Your rights
You may ask to access or correct your personal data, or withdraw your consent, by contacting us using the details below.
Contact
SONGHONG NORTHGATE PTE. LTD.
7 Gambas Crescent, #02-08 ARK@GAMBAS, Singapore 757087
Phone: +65 9026 9918